IT Support Specialist III
Burlington Stores, Inc – Florence, NJ
November 2021 – Current
Technical Prowess
Own and maintain corporate print servers and PaperCut servers
Leadership
Lead, plan and execute multiple highly visible department initiatives, including large scale hardware and software deployments
Coach and train newly hired Technicians
Guide Level II Technicians through their first department projects
Subject Matter Expertise
Represent the Tech Services team in multi-department meetings as a technical expert
Create technical documentation for use by Technicians and other departments
IT Support Technician II
Burlington Stores, Inc – Florence, NJ
June 2020 – November 2021
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IT Support Specialist I
Burlington Stores, Inc – Florence, NJ
February 2018 – June 2020
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Air Traffic Control Specialist Trainee
FAA – Oklahoma City, OK
Feb 2017 – May 2017
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